Terms & Conditions

Last Updated: Jan 31, 2025

Welcome to Guided AI, Inc. (“Guided,” “we,” “our,” or “us”). These Terms and Conditions govern your use of the Guided app, website, and services (collectively, the “Services”). By using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

1. Eligibility & Age Restriction

You must be at least 16 years old to use Guided, in compliance with EU AI regulations.

If you are under 16 and use the app, you do so at your own risk. Guided cannot verify user age and is not liable for misrepresentation.

2. App Functionalities

Guided delivers next-gen, AI-powered meditation experiences, far beyond traditional apps. Features include:

Personalized AI Meditations: Every session is uniquely tailored to your specific needs, ensuring deep personal transformation.

Sleep Tales: AI-generated bedtime stories, blending Spielberg-level storytelling with ultra-relaxing voice narration and 12-hour background soundscapes for uninterrupted sleep.

3. Data Collection & Privacy

We collect minimal but essential data to enhance your experience, including:

Name, email, and login credentials (Apple/Google sign-in support).

User input & journal entries, used exclusively for AI-generated meditations (anonymized and encrypted).

Subscription payment details via Apple Pay/Google Pay (processed through third-party providers).

Optional: Microphone access for voice journaling and camera access for profile pictures.

4. Data Usage & Security

We protect your data with industry-leading encryption and security protocols:

Regular encrypted backups & automatic deletion of inactive accounts after 2 years.

Zero third-party data sharing (unless partnered with elite institutions to advance mental health experiences).

Compliance with GDPR & EU AI regulations to ensure maximum user protection.

5. Data Sharing & Consent

Guided does not sell your data. You may withdraw consent at any time by deleting your account or unsubscribing from emails.

6. Subscription & Refund Policy

Plans: Yearly Unlimited ($69.99/year), Monthly ($9.99/month), and Yearly Limited ($3.33/month for 3 meditations per month).

Guided AI Trial: 3-session free trial, surpassing competitors’ one-week model.

Refunds: Apple and Google handle all subscription returns/refunds directly.

7. Legal Compliance

Guided adheres to GDPR, EU AI regulations, and Apple/Google platform policies.

8. Final Disclaimer

Guided provides tools for mindfulness, not medical or psychiatric treatment. Consult a professional for serious mental health concerns.

By using Guided, you acknowledge and accept these Terms.

For inquiries, contact info@guidedapp.ai.