Last Updated: January 31, 2025

Welcome to Guided AI, Inc. ("Guided," "we," "our," or "us"). Your privacy is our top priority, and we are committed to protecting your personal information while delivering the most advanced, personalized meditation experience in the world. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our mobile application, website, and services (collectively, the "Services").

1. Information We Collect

To provide a seamless and personalized meditation experience, we collect the following types of data:

1.1 User-Provided Information

Account Data: When you sign up, we collect your name (or preferred alias), email, and authentication details from Apple or Google login services.

Subscription & Payment Data: Payment processing is securely handled by Apple Pay and Google Pay. We do not store your payment details.

Meditation Inputs: Any text or voice input shared in Guided’s AI-powered meditation journal is encrypted and anonymized for enhanced personalization.

1.2 Automatically Collected Information

Device & Usage Data: Includes app interaction logs, device type, operating system, and analytics data to enhance user experience.

App Permissions: We request permissions to access your microphone (for voice journaling), camera (for profile customization), and notifications (to keep you engaged in your mindfulness journey). All permissions are governed by Apple and Google’s native compliance frameworks.

2. How We Use Your Data

Guided operates under a strict privacy-first philosophy. Here’s how we use your data:

Personalized Meditation Experiences: AI-powered insights customize sessions based on your input, ensuring every meditation is uniquely tailored to you.

Sleep Optimization: Our Sleep Tales feature intelligently adapts background sounds for uninterrupted, high-quality rest.

User Communication & Product Improvement: Product Improvement: Aggregated and anonymized user insights help us refine Guided’s AI capabilities for better mental wellness outcomes.

3. Data Security Measures

We uphold the highest security standards to protect your data:

Encryption & Anonymization: All sensitive user data is encrypted both in transit and at rest.

Minimal Data Retention: Inactive accounts are purged after 2 years of inactivity to uphold data hygiene.

Advanced Threat Protection: We employ continuous monitoring, security audits, and DDOS prevention protocols to mitigate risks.

4. Data Sharing & Third-Party Access

Your data stays within Guided’s ecosystem. We do not sell, rent, or share your personal data with third parties. Future collaborations with trusted partners may be explored to advance AI-driven meditation technology, but only under strict anonymization policies.

For analytics, we use industry-standard tools to improve app performance, always ensuring user data remains protected.

5. Your Control & Consent

Account Deletion: You may delete your account at any time, permanently erasing all associated data.

Subscription Management: Handled through Apple and Google’s subscription management systems.

Email Preferences: Unsubscribe at any time via the provided opt-out links.

6. Legal Compliance

We comply with global data protection regulations, including:

General Data Protection Regulation (GDPR): Users in the EU have full rights over their data, including access, correction, and deletion requests.

California Consumer Privacy Act (CCPA): California residents can request details on data collection and opt out of data sharing. In joining us, you're stepping into a sanctuary where your peace of mind is protected. For our Californian friends, remember you can opt-out of data sharing at any time for your peace of mind by emailing your preferences to info@guidedapp.ai.

EU AI Regulations: Our AI-driven functionalities align with the latest ethical AI standards to ensure user safety and transparency.

7. Changes to This Privacy Policy

We continuously improve our Services, and this Privacy Policy may be updated accordingly. We will notify users of any major changes through in-app alerts and email notifications.

8. Contact Us

For privacy inquiries, please contact us at info@guidedapp.ai.

Your privacy is our responsibility, and at Guided, we ensure that your meditation journey is not just deeply personal—but also deeply secure.